Solution Listing for
 
Symptom

The Printer Makes a Tearing or Ripping Noise as the Media Exits and Part of the Image may be Missing from the Page

Solution (try these steps in order)
1. Phaser 840/850 Printers: Make sure the printer is level and clean for ink smears
2. Phaser 840/850/860/8200 Printers: Verify the maintenance drawer is not damaged or worn
3. Phaser 840 Printer: Order a new Maintenance Kit
4. Phaser 840/850 Printers: Service will be required; locating an authorized service provider or Xerox service technician
5. Phaser 840/850 Printers: Resolving non operational printer noise



Document ID: 27851
Direct URL to this document (to bookmark this page)
http://www.xerox.com/office/out98kb/,case=27851

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